Shipping Policy

Effective Date: 18 December 2025

Monotones.co.in

Monotones.co.in sells digital products only, including Album PSDs, Lightroom Presets, and Photo Editing Assets.
There is no physical shipping involved.

Digital Delivery

• All products are delivered digitally.
• Delivery happens via:
  • Instant download after payment
  • Email download link
  • WhatsApp access (as mentioned on the product page)

No courier. No boxes. No waiting.

Delivery Time

• Most products are delivered immediately after successful payment.
• In rare cases, delivery may take up to 24 hours due to:
  • Payment verification
  • Server issues
  • Manual access approval

If it’s delayed beyond 24 hours, reach out.

Access Responsibility

• Download links may be time-limited.
• Customers are responsible for:
  • Downloading files on time
  • Backing up purchased files

Lost files due to user error are not guaranteed to be re-sent.

Incorrect or Failed Delivery

If you receive:

• A corrupt file
• A wrong product
• An incomplete download

Contact us within 48 hours with proof of purchase. We’ll fix it.

No Physical Shipping

• No COD
• No tracking numbers
• No shipping charges

If you’re expecting a package — you’re on the wrong page.

Contact for Delivery Support

📞 WhatsApp: +91 7760557039
📧 Email: monotonesco7@gmail.com
📸 Instagram: @mono_tone_co